AI business audit
How to Check What AI Says About Your Business
Ask consistent questions, inspect the evidence and keep a useful record. A practical audit with reusable prompts and a checklist.
The ReputationScan blog
Understand what AI says about your company.
Practical guides to checking company identity, documenting incorrect answers and reviewing the public information behind your business.
Latest articles
Corrections and removal
Can I Remove Incorrect Information About My Company from ChatGPT?
A wrong answer, an incorrect web page and personal information need different requests. Learn what to report, what evidence to provide and how to check the outcome.
AI recommendations
Why Does AI Recommend My Competitors but Not My Company?
Your competitors appear in the answer. Your business does not. Check the question, the sources and the evidence before deciding what to change.
Name misuse and allegations
AI Says My Company Is a Scam: How to Investigate the Claim
An accusation, an impersonator and a namesake can put the same word beside your business name. Check who did what before deciding how to respond.
Company information accuracy
ChatGPT Has Outdated Information About My Company: What Can I Do?
An old address, a former executive or a discontinued service: trace the claim, establish the timeline and correct the information you can verify.
Company recognition
Why doesn't ChatGPT know my company? What to check before making changes.
An unfamiliar name, a missing search result and an omitted recommendation need different checks. Here is how to tell them apart and investigate the evidence.
Company identity
AI confuses my company with another company: what should I do?
The name is yours. The description belongs to someone else. Here is how to check the mix-up, record the evidence and decide what to correct.
Start with the evidence.
Our guides separate observations from explanations. For the scope and limits of the scanner, read how the test works.